Telephone Answering: The Ideal Solution for Businesses

Posted on 25/09/2018

Secretaries, receptionists and personal assistants are all extremely useful employees. Unfortunately, that level of value comes with a price and it's one that the majority of start-up businesses can't afford to pay. The City Office telephone answering service is the perfect alternative for small businesses that require a professional executive assistant to answer their phone line but are not large enough to justify hiring somebody.

Telephone Answering: The Ideal Solution for Businesses

Have Your Phone Answered In Your Company Name

It will be impossible for anybody who calls your business to tell that the person answering your phone line is not a dedicated worker under your employ. The phone line is answered in your company name and then the calls are either patched directly through to you by the receptionist or a message is taken and sent to you by your chosen mode of contact. They can be forwarded by SMS, email or even fax so that you can receive messages no matter where you are. You can feel safe to travel anywhere in the world for business knowing all of your calls are being answered.

Available Around The Clock So You Never Miss a Call

There are two different types of telephone answering services. The first one is available during the standard business hours, running Monday to Friday from 8:00 am to 7:00 pm. This option is ideal for businesses that only operate on the standard workday schedule and do not expect to be receiving calls on weekends. However, for start-ups that need more flexibility, the second option is the 24/7 call answering service that makes sure all bases are covered and no calls go unanswered.

Fax to Email Service Converts Your Faxes to PDFs

Although a lot of businesses have moved beyond faxing there are still many instances when it becomes a necessity. Obtaining a fax line and a personal fax machine is a large investment, especially for a smaller business, and one that is no longer required. With fax to email services from City Office, you will receive a fax number that you can send out to any of your clients or business partners. When a fax is sent to the number our sophisticated software converts the data into a PDF and emails it immediately to the address you provide. It's an incredible opportunity to have your own fax services without ever having to leave the home.

Telephone answering is the most popular service that is offered by virtual offices, and with a very good reason. It's a simple and affordable way for anybody to have a professional receptionist work for them around the clock, every second of every day. Not having to worry about missing a call is usually a luxury only afforded to large businesses, but these services make sure that even the newest entrepreneurs have that chance. Contact us today if you are interested in getting more information about our telephone answering services and one of our representatives will be more than happy to answer any questions you may have.

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