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| US Office Addresses |
| Beverly Hills, California |
| Brentwood, California |
| Burbank, California |
| Century City, California |
| Montgomery Street, California |
| San Francisco BAT, California |
| US Bank Tower, California |
| West Fifth Street, California |
| Woodland Hills, California |
| Denver, Colorado |
| Miami, Florida |
| Tampa Bay, Florida |
| Chicago, Illinois |
| Chicago SRP, Illinois |
| Lexington Avenue, NY |
| Madison Avenue, NY |
| NY Third Avenue, NY |
| Sixth Avenue, NY |
| Wall Street, NY |
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Office Space, Customer-Oriented Office Space |
The customer-oriented office space can be one of the hardest to design. The reason for this is that this type of office space must be the most organized and have the most knowledgeable employees. An office space designed for customer intake must be the best of the company because that is what the company wants the customer to see. If the office space is not at its best, the customer gets the impression that the company is not at its best either. What can make an office space appear inefficient to customers?
The number one thing that makes an office space appear inefficient is the lack of organization. When an office space is unorganized, the customer will think the company may also be unorganized. Adding storage and filing cabinets will give an organized appearance to any office space. Having a desk cluttered with paper sends a very bad impression to a customer. Therefore, a customer-oriented office space should minimize the amount of paper on desks. Pens and pencils should have a place as well as staplers, tape, and hole-punches. Nothing should be strewn all over the desk when greeting a customer. This will show the customer that the company can be attentive to detail. An organized office is inviting to a customer.
Another thing that makes an office space appear inefficient is the employee not readily able to handle the customer. If a customer comes into the office space and the employee is fumbling around the desk looking for pens or paper, the customer may lose confidence in the business. While many customers smile at the employee while he or she roots around the desk, it is a smile of pity. When a customer comes into an office space that is not normally set up for customers, they understand. When they come into an office space meant for customers and they are not ready for the customers, they are not as understanding. Just because an office space is organized, doesn’t mean the employee is. Ensuring that the employee is ready for the customer will make the office space appear efficient.
The volume of customers should be considered when designing the office space. Nothing frustrates a customer more then having to wait. If the business is the type that handles many customers, make sure there is enough office space and employees to handle the amount of customers on a daily basis so that waiting is minimal. If the company started small and is now receiving twice the customers it began with or even more, adding office space or even moving to a bigger building may be an option to consider. If you have worked up a good customer base, and those customers are used to quick service, they may reconsider if the wait time gets longer and longer.
To conclude, the customer-oriented office space is one of great importance for the company. It should be well organized, contain knowledgeable employees, and be well equipped to handle the volume of customers it receives. |
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